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Hotel employee uses customer credit cards for online shopping.

The Police arrested a man who used to work as the head staff at hotels in Chiang Mai Province and Phetchaburi Province. He had been collecting customer credit card information for online shopping with damages of over 500,000 THB.

Jirat Siriwattanakul 35 years old was arrested under the power of arrest warrant no. 605/2562 issued by the Southern Bangkok Criminal Court 25 October 2019 on charges of impersonating another person, using another person’s electronics card without the person’s intention or in a way that causes damages towards other persons. One of the victims had filed a report with the police after the suspect used his credit card information in an online shopping spree.  This lead to the suspects arrest on 5 October 2019, 5 days after the arrest warrant was issued. Police investigated the case and discovered Jirat was the person behind all the problems.

The investigation police discovered that Jirat previously worked as a hotel employee in Chiang Mai and Petchaburi. His position was as the head of the reception staff, this allowed him access to customer personal information. Jirat would welcome the customers, to do this he had access to the hotels inside the system to confirm payments and bookings made via online and at the hotel.

Credit: INN News
Credit: INN News

Jirat could access the information even when he was not at the hotel. Inside was the customers full name, ID no., Passport no., birthdays, credit card no., phone no., email address., and more depending on the information used to book and pay for the room. Jirat would then choose a card of his choice and call the bank, pretending to be the owner of the card, he could answer all the security questions because he had all the information. Jirat would then change the credit card contact number so when he made an online purchase the notification would be sent to his phone instead of the real owner’s phone.

Some of his purchases include 8 iPhones, gold bars, and other items worth about 500,000 THB. At the time of the arrest, officers searched the suspect’s room and found the real ID card of his victim who filed the report, a phone that had customers’ personal information stored inside, and a collection of data on over 50 credit cards.

FB Caption: Jirat had access to the customer’s personal information, which allowed him to answer all security questions when calling the bank.


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